Most of our pieces ship via UPS. Transit time for these shipments is typically 3-5 days after the pickup is processed.
Larger orders and pieces that exceed the UPS size limit typically ship via white glove delivery. Transit times for these shipments is typically 3-4 weeks after the pickup is processed.
Please note that transit time is in addition to the time it takes us to create your piece or “lead time.” Lead times are shown on the individual product pages.
If you have questions about how your piece will ship or to request a specific shipping method (additional charges may apply), please contact us here.
We accept the following payment methods:
Visa, Mastercard, Discover, American Express
Returns and Exchanges
Each piece we create is custom-made for you after you place your order. Because of this, we cannot accept returns or cancellations.
We guarantee every piece we make to be free of manufacturing and material defects. And we are committed to meeting and exceeding your expectations. If you have a problem with your order we’ll fix it. Simply contact us here and we will address your concerns right away.